Privacy Policy for Tess Pizza
Effective Date: 10-3-2026
Last Updated: 10-10-2025
1. Introduction
Welcome to Tess Pizza (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Tess Pizza mobile application and website (tesspizza.com).
By using our services, you agree to this Privacy Policy. If you do not agree, please do not use the app.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Phone number
Email address
Delivery address
Payment details (only processed through secure third-party gateways — we do not store full card details)
b. Non-Personal Information
Device information (model, OS version, app version)
Location (for finding nearby branches)
Usage data (pages visited, time spent in the app)
3. How We Use Your Information
We use your information to:
Process and deliver your food orders
Provide customer support
Improve app performance and user experience
Send order updates, offers, and notifications
Ensure app security and prevent fraud
4. Sharing of Information
We do not sell or rent your data to anyone.
We may share limited information only with:
Delivery partners (to deliver your orders)
Payment gateways (for secure transactions)
Analytics providers (to improve app performance)
All third parties are required to protect your data and use it only for the purpose it was shared.
5. Data Security
We use encryption, secure servers, and other safety measures to protect your data.
However, please understand that no online system is 100% secure.
6. Your Rights
You have the right to:
Access, correct, or delete your personal data
Withdraw consent for data processing
Request details of stored data
You can contact us using the details below to exercise these rights.
7. Children’s Privacy
Our app is not intended for children under 13.
We do not knowingly collect personal data from minors.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted within the app and on our website with a new “Last Updated” date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or data use, contact us at:
📍 Address: 51 Old Rifle Range Rd, Block B New Chauburji Park, Lahore, Pakistan
📧 Email: support@tesspizza.com
10. Consent
By using the Tess Pizza app, you consent to the collection and use of information as described in this Privacy Policy.