Privacy Policy for Tess Pizza

Effective Date: 10-3-2026

Last Updated: 10-10-2025

1. Introduction

Welcome to Tess Pizza (“we,” “our,” or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Tess Pizza mobile application and website (tesspizza.com).

By using our services, you agree to this Privacy Policy. If you do not agree, please do not use the app.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Phone number

Email address

Delivery address

Payment details (only processed through secure third-party gateways — we do not store full card details)

b. Non-Personal Information

Device information (model, OS version, app version)

Location (for finding nearby branches)

Usage data (pages visited, time spent in the app)

3. How We Use Your Information

We use your information to:

Process and deliver your food orders

Provide customer support

Improve app performance and user experience

Send order updates, offers, and notifications

Ensure app security and prevent fraud

4. Sharing of Information

We do not sell or rent your data to anyone.

We may share limited information only with:

Delivery partners (to deliver your orders)

Payment gateways (for secure transactions)

Analytics providers (to improve app performance)

All third parties are required to protect your data and use it only for the purpose it was shared.

5. Data Security

We use encryption, secure servers, and other safety measures to protect your data.

However, please understand that no online system is 100% secure.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data

Withdraw consent for data processing

Request details of stored data

You can contact us using the details below to exercise these rights.

7. Children’s Privacy

Our app is not intended for children under 13.

We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted within the app and on our website with a new “Last Updated” date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or data use, contact us at:

📍 Address: 51 Old Rifle Range Rd, Block B New Chauburji Park, Lahore, Pakistan

📧 Email: support@tesspizza.com

10. Consent

By using the Tess Pizza app, you consent to the collection and use of information as described in this Privacy Policy.